Returns & Exchanges

At YAYA, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our simple process ensures your exchange or refund is handled with care.

Return Process

• 1.
  Initiate Your Request

  Log into your YAYA account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare Your Package

  Place the items in their original packaging with tags attached, ensuring the completed return form is included inside the box for faster processing.

• 3.
  Ship It Back

  Affix the prepaid label to your parcel and drop it off at any authorized courier location or schedule a convenient home pickup.

• 4.
  Receive Your Refund

  Once our quality team inspects the items, we will issue a full refund to your original payment method or process your exchange within 5-7 business days.